1. Introduction

Welcome! At Courage to Speak Coaching, your privacy and trust are very important to us. This page explains how we collect, use, and protect your information, as well as the terms that apply to coaching services. By using this website or booking a session, you agree to these policies.

2. Scope of Services

Courage to Speak Coaching provides parent coaching for families of children with selective mutism. Our sessions are educational and supportive in nature. We are not licensed therapists or medical professionals, and coaching is not a substitute for professional therapy, diagnosis, or treatment.

3. Personal Information We Collect

When you use our website or book a session, we may collect:

• Name, email, and phone number

• Session notes or information you provide during coaching

How we use this information:

• To schedule and manage coaching sessions

• To provide requested coaching materials or resources

• To communicate about your sessions and relevant updates

We do not sell or share your personal information with third parties.

4. Cookies & Tracking

Our website may use cookies to improve user experience and website functionality. Cookies help with:

• Analytics and performance tracking

• Remembering your preferences for faster navigation

By using this site, you consent to our use of cookies as described.

5. Confidentiality

• All information shared in coaching sessions is treated with respect and discretion.

• Confidentiality is maintained except where disclosure is required by law, such as situations involving risk of harm.

6. Booking, Payment & Cancellation Policy

• Full payment is required at the time of coaching sessions or packages.

• Sessions may be rescheduled or canceled with at least 24 hours’ notice. Missed sessions without notice are non-refundable.

• By booking, you acknowledge that coaching sessions are parent-focused guidance only and not therapy.

7. Website Content​

• All content (text, images, logos) is the property of Courage to Speak Coaching and may not be copied or reproduced without permission.

8. Limitation of Liability

Courage to Speak Coaching is not responsible for any outcomes resulting from the application of strategies discussed in coaching sessions. Parents are encouraged to consult a licensed therapist or professional for clinical guidance.

9. Updates to Policies

We may update this Privacy & Terms page from time to time. Changes will be posted here, and the date of last revision will be indicated at the top of the page.

10. Contact Information

If you have questions about this policy or your data, please contact us.

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© [2025] Courage to Speak Coaching – All Rights Reserved